Sun Storage 6920 System
 

GCS>Sun Microsystems>Storage - Disk>Modular Disk - 6xxx Arrays
 

Content will be limited to a basic usage using the CLI or BUI interface for creating profiles, and provide help with some usage failure scenarios
for this activity. Consider reviewing some of the following documents if you
are looking to perform actions beyond the scope of this document:

• Best Practices for the Sun StorEdge 6920 System, Version 3.0.1
• Sun StorEdge 6920 System CLI Quick Reference Guide, Release 3.0
•  <Document: 1009915.1> Troubleshooting Sun StorEdge[TM] 6920 Configuration Problems
• Sun StorEdge 6920 System Administration Guide For the Browser Interface Management Software, Release 3.0

A. Validate that the profile is not a factory profile

Verify the type of profile. If it is listed as a Type of Factory, it cannot be modified from the system. Reference document < Solution: 211582 >  Validating Profile State and Status on a StorEdge 6920 (TM)

If the type of the profile is not Factory, continue to Step B.

B. Validate that the profile is not In Use

Verify the status of the profile. Reference document < Solution: 211582 > Validating Profile State and Status on a StorEdge 6920 (TM)

If the Status shows In Use, then there is at least one Storage Pool
still using the profile, and must be deleted before the profile can be removed.

Reference document <Document: 1009823.1>  Validating StorEdge(TM) 6920 Pool Deletion

If the Profile Status is Not In Use, continue Step C.

C. Profile Modification

Note: You cannot modify the default factory profiles. If a user-created profile's state is In Use, you can change only the profile name and description. A profile is in the In Use state when it is associated with a storage pool.

BUI

1. Click Sun StorEdge 6920 Configuration Service > Logical Storage > Profiles.
   The Storage Profile Summary page is displayed.
2. Select the storage profile that you want to modify. The Storage Profile Details page is displayed.
3. Make the appropriate modifications, and click Save. Reference document <Document: 1005592.1> Validating Profile Creation on the Sun StorEdge[TM] 6920

SSCS

You can modify any field of the profile with a single command. The option
descriptions are identical to that of creating a profile. Reference document <Document: 1005592.1> Validating Profile Creation on the Sun StorEdge[TM] 6920

The difference is simply to substitute the create command option with the
modify command option.

Usage:

sscs modify -r <RAID> -v <virt_strategy> -t <array_type> -s <segment> -p <stripe> -N <new_Name> -d <description> -D <hotspare> -k <disk_type> -h <read_ahead> -n <num_drives> profile <profile_name>

Example:

sscs modify -r 5 -N raid5profile profile raid1profile

This command will change the RAID level of the profile to RAID 1, and the name of the profile from raid1profile to raid5profile.

D. Verify the Change in the Profile

Reference document <Document: 1007159.1>  Validating Profile State and Details for Sun StorEdge[TM] 6920

E. Deletion Failure

BUI
Message:
<profile> - Operation not supported

Action:
You attempted to delete a factory profile. See Step A.

Message:
<profile> - Item is in use

Action:
You attempted to delete an In Use profile. See Step B

Message:
An error Occurred. Please contact your system administrator

Action:
Please go to Step F.

Message:
Error: Operation Failed

Action:
Please go to Step F.

If a message appears that is not listed or if the resolution provided does not
work, please continue to Step F.

F. Data Collection

• 6920 Solution Extract, reference document <Document: 1003756.1> How to collect an extractor from a Sun StorEdge[TM] 6920 (2.x and 3.x)
• The message given by SSCS or BUI(screen capture if possible)
• The command used, if by SSCS
• The following sscs output:
  sscs list profile
  sscs list profile <profile_name>
  sscs list pool
  sscs list pool <pool name> (needed for sizing issues)

and contact Sun Support

G.
error occurred

If the customer reports:

An error occurred. Please contact your system administrator

OR

Error: The operation failed.

Validate the services on the Service Processor. Reference document <Document: 1007129.1> 

H. Perform health check of array

Reference document <Document: 1005447.1> Sun StorEdge[TM] 6920 Health Checklist

I. Escalate

Provide the following:

• Description of what is not being displayed properly


• Results of Step G.


• Results of Step H.


• Results of Step I.


• Location of everything in Step F
  

And escalate to your next level of support.

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