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Asset ID: 1-71-1009958.1
Update Date:2009-04-29
Keywords:

Solution Type  Technical Instruction Sure

Solution  1009958.1 :   Troubleshooting problems joining a Windows Domain without Active Directory  


Related Items
  • Sun Storage 5210 NAS Appliance
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  • Sun Storage 5220 NAS Appliance
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  • Sun Storage 5310 NAS Appliance
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  • Sun Storage 5320 NAS Gateway/Cluster System
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  • Sun Storage 5320 NAS Appliance
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  • Sun Storage 5310 NAS Gateway System
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Related Categories
  • GCS>Sun Microsystems>Storage - Disk>Network Attached Storage
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PreviouslyPublishedAs
213642


Description
In order to join a Windows Domain without Active Directory, NetBIOS is used to locate the Domain Controller and locate services. This document details troubleshooting tips for this environment.

NOTE: We expect this environment to be relatively rare, as Active Directory was introduced with Windows 2000 Server.



Steps to Follow
CIFS/SMB relies on a hierarchical system of browser servers. Each IP subnet and network segment must have at least one such server, known as a "master browser", so that systems on that subnet can locate network resources. The Sun StorageTek[TM] 5320 NAS does not provide master browser services.

In order to join a NetBIOS-based domain, the NAS must locate a "master browser" on the local subnet, and then locate the Domain Controller by way of the master browser. The master browser will normally be a Windows server on the same subnet as the NAS. In most environments, a properly configured WINS server can compensate for the lack of a master browser on the network segment.

Log messages will help with the troubleshooting process. "No master browser found for DOMAIN" indicates that no browser server was found. "locate failed" indicates that a domain controller was not found.

In order to see what NetBIOS devices were found on the network, check the NetBIOS cache (in the NAS diagnostics, described below) for the <1D> or <1B> tag with an IP matching your subnet. Double check the domain name used against the one in the NetBIOS tag of the master browser. It might be necessary to move the StorageTek[TM] 5320 NAS to the same subnet and segment as a master browser. All Windows server operating systems provide master browser services by default. Installing StorageTek 5320 NAS on the same subnet as a domain controller is the best practice when possible. Again, a WINS server that has a record of the Domain Controllers will resolve most browsing issues.

To check the NetBIOS Cache:

  1. Connect to the Sun StorageTek 5320 NAS through Telnet or a serial console.
  2. Press Enter at the [menu] prompt and type the administrator password.
  3. Press the spacebar until Diagnostics displays under Extensions at the lower right.
  4. Select the letter corresponding to Diagnostics. Wait a few seconds while the StorageTek 5320 NAS builds the diagnostic.
  5. When the diagnostic is ready, you can page through it using the spacebar [space] and [b] keys, or you can email it or save it to a file.
  6. In either case, search through the file for the heading "NETBIOS Cache". Note each of the NetBIOS tags. Each NetBIOS tag displays in the form Hostname<##> or Domain<##> with one or more IP addresses associated with each tag. <##> is a number expressing a particular NetBIOS service being advertised.

The NetBIOS tags important to Domain operations are as follows:

Hostname<00>: Local workstation service for the host name.
Hostname<20>: Local server service for the host name.
Domain<00>: Indicates inclusion in the domain or workgroup for the included IP address, but does not necessarily indicate domain membership.
Domain<1D>: Segment master browsers for the listed domain. This server provides browsing services for this domain only on this IP subnet.
Domain<1C>: Domain controller for listed domain. Either a primary (PDC) or backup domain controller (BDC).
Domain<1B>: Primary domain controller for listed domain. By definition, the browse master for its own subnet and the collector of all data from other browse servers.


Product
Sun StorageTek 5320 NAS Gateway/Cluster System
Sun StorageTek 5320 NAS Appliance
Sun StorageTek 5320
Sun StorageTek 5310 NAS Gateway/Cluster System
Sun StorageTek 5310 NAS Gateway System
Sun StorageTek 5220 NAS Appliance
Sun StorageTek 5310 NAS Appliance
Sun StorageTek 5220
Sun StorageTek 5210 NAS Appliance

Internal Comments
This document contains normalized content and is managed by the the Domain Lead(s) of the respective domains. To notify content owners of a knowledge gap contained in this document, and/or prior to updating this document, please contact the domain engineers that are managing this document via the “Document Feedback” alias(es) listed below:

storage-nas-domain@sun.com


The Knowledge Work Queue for this article is KNO-STO-NAS
NAS, CIFS, NetBIOS, audited
Previously Published As
90303

Change History
Date: 2007-09-20
User Name: 7058
Action: Approved
Comment: According to https://trademarks.sun.com/tmark/login.do
the product name is StorageTek[TM] 5320 without the "Sun".
Hmmm..weird. Since Tmark is the authority, I removed the "Sun"
in instances where product name was listed.
No further edits.
OK to publsh.
Version: 3
Date: 2007-09-14
User Name: 147406
Action: Approved
Comment: Sending it ahead for final review.
This is part of the normalization effort. could you please review it as quickly as possible.
Thanks,
Sushili

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