Asset ID:	1-71-1012255.1
Update Date:	2011-04-27
Keywords:

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Solution Type  Technical Instruction Sure

Solution  1012255.1 :   StorEdge L20/40/60 - How to remove a stuck tape from a Tape Library drive  


PreviouslyPublishedAs
216904

Oracle Confidential (PARTNER). Do not distribute to customers
Reason: Confidential for Partners and Oracle Support personnel

Applies to:

Sun Storage L20 (StorEdge-OEM) Tape Library - Version: Not Applicable and later    [Release: N/A and later]
Sun Storage L40 (StorEdge-OEM) Tape Library - Version: Not Applicable and later    [Release: N/A and later]
Sun Storage L60 (OEM) Tape Library - Version: Not Applicable and later    [Release: N/A and later]
All Platforms
Checked for relevance on 27-Apr-2011.

Goal

This document describes how to remove a stuck tape from a Sun StorEdge[TM] L20/40/60 Tape Library drive.

Solution

Steps to Follow
Note: In the below descriptions, the "drive module" refers to then whole module (drive and carrying case) and "drive" refers to only the drive itself.

Remove the "drive module" from the Sun StorEdge[TM] L20/40/60 Tape Library and view the top of the "drive" to determine if the tape has been rewound. If the tape IS NOT rewound, follow steps 1 through 5 below. If the tape IS rewound, follow only steps 4 through 5:

• Turn the "drive module" on its top side (handle on bottom).

• Insert a #2 Phillips screwdriver in the rewind hole on the bottom of the "drive" (side of "drive module") and engage the screw (Gently move the ribbon cable to one side of the hole).

• Turn the screwdriver counterclockwise to rewind the tape. Continue rewinding until the leader is seated in the tape cartridge (Do not use a power screwdriver).

• Locate the spring-loaded latch that is near the tape opening on the "drive" and rotate it outward (ensure that you rotate both parts of the latch).

• While holding the latch outward, rotate the thumb-wheel (drive gear, next to the latch) toward the rear, until the tape ejects.

Refer to the following resource for more information:

"Tape Library Models 2/20, 4/40, and 6/60 Service Manual P/N: C7200-90031

http://sunsolve.central.sun.com/handbook_internal/Devices/Removable_Media/RMVBL_L20.html

Product
Sun StorageTek L20 Tape Library

Internal Comments
References:

Oracle Review 1/19/10, Glen Foley

Sun System Handbook for Sun StorEdge[tm] L20 / L40 / L60 Tape Library:

http://sunsolve.central.sun.com/handbook_internal/Systems/L20/L20.html

Tape Cartridges Handling and Care

Technical Instruction < Solution: 215922 > Troubleshooting Aid: Libraries/Autoloaders/Tape Drives, Robotics, & Controllers

Image: 35-70GB 1/2-Inch DLT Tape Drive

http://sunsolve.central.sun.com/handbook_internal/Devices/Removable_Media/RMVBL_L20.html

stuck tape, L20, L40, L60, stuck media
Previously Published As
75300

Change History
Date: 2004-09-08
User Name: 113400
Action: Approved
Comment: This article meets contributor, technical reviewer and KE reviewer publication standards and will be published.
Published articles appear on SunSolve within 24 to 72 hours following publication from Voyager.
Stephen Gilliss
stephen.gilliss@sun.com
Knowledge Engineer
Knowldege Operations
x29024
Version: 3
Date: 2004-09-08
User Name: 113400
Action: Add Comment
Comment: The KE actions (below) were performed, confirming the article's readiness for
publication.
Duplication Check:



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