Sun Storage 3510 FC Array
 
Sun Storage T3 Array
 
Sun Storage T3+ Array
 
Sun Storage 3310 Array
 
Sun Storage 3511 SATA Array
 
Sun Storage 3320 SCSI Array
 

GCS>Sun Microsystems>Storage - Disk>Modular Disk - 3xxx Arrays
 
GCS>Sun Microsystems>Storage - Disk>Modular Disk - Other
 

1) tell you how to validate the listed symptom and 2) how to fix the symptom if it is true for your environment.  The listed symptoms are ordered in the most appropriate sequence to isolate the issue and be certain about the related fix. Please do not skip a step.

Symptoms:

-Unable to ping T3, 351x 33x0

-Unable to telnet to T3, 351x, 33x0

-T3, 351x, 33x0 Serial Port Access

For T3: <Document: 1012673.1> :  "Troubleshooting Sun StorEdge[TM] T3 Configuration"

For 351x: <Document: 1005313.1> : Troubleshooting Sun StorEdge[TM] 351x Configuration 

For 33x0 : <Document: 1011431.1> : Troubleshooting Sun StorEdge[TM] 33x0 Configuration 

The steps below will help you understand some of the common problems that occur with arrays when connecting via the Ethernet.

Troubleshooting Steps:

Example:

   # ping 10.1.229.133
# telnet 10.1.229.133

1.  Verify no IP connection between array and host by using  ping

     and  telnet  commands.

Connect to array via serial port.

Example:

 T3        # tip -9600 /dev/ttyb

351x/33x0  # tip -38400 /dev/ttyb

NOTE:  The T3 requires a specific cable for serial port connection.  Refer to InfoDoc 25447: "Sun StorEdge[TM] T3 & T3+: Serial port pinouts" for specific serial cable pinout diagrams.  If the T3 is in a boot loop, refer to InfoDoc 72946: "Sun StorEdge[TM] 6320 System: Troubleshooting T3 Fibre Channel Loop Hang Conditions Causing Partner Pair Boot Problems"

3. Verify network configuration settings (IP, gateway and netmask) on array    

On T3 Array, use the  set  command to check network settings.

Example:

storage-t3b # set
ip        10.1.229.133
netmask   255.255.255.0
gateway   10.1.229.248
tftphost  10.1.229.21
tftpfile  t3l3_316.bin
hostname  storage-t3b
timezone
logto     /syslog (* in nvram)
loglevel  3
rarp      on
mac       00:20:f2:00:c2:1e

Note: Below are examples of how to make changes to the IP, netmask, and gateway, if needed.

T3 :

 set ip 10.1.229.134
set netmask 255.255.255.0
set gateway 10.1.229.248

351x/33x0 Arrays:

From the host with the sccli command line software using in-band management perform the  show network  command to display network settings.

     Example :

 sccli> sh network

 ip-address: 129.153.49.188

 netmask: 255.255.255.0

 gateway: 129.153.49.254

 mode: static

Use the  configure network-interface  command to modify the network settings.

     Example :

sccli> configure network-interface lan0 ip-address 129.153.49.189 netmask 255.255.255.0 gateway 129.153.49.254

sccli:

Note: changes will not take effect until controller is reset

 351x Serial Port:

Using the serial port , configure network parameters from the 33x0/351x Main Menu:

Select  view and edit Configuration Parameters  and press <enter>

Select  Communication Parameters  and press <enter>

Select  Internet Protocol(TCP/IP)  and press <enter>

Press <enter> on lan0

Select  Set IP Address  and press <enter>

Enter IP Address, NetMask and Gateway

Note: changes will not take effect until controller is reset.

4.Verify network connections on other arrays are working by using ping and telnet commands.

5.Verify that the link status led on the back of the controller is green. If the LED is not active it indicates an  invalid link . The connectivity of the network needs to be verified.

6.Once the network connectivity has been resolved, return to your previous document.

Place Sun Internal-Use Only content here. This content will be
published to internal SunSolve only.

This solution has no attachment