Sun Fire X2200 M2 Server
 
Sun Fire X2100 M2 Server
 

GCS>Sun Microsystems>Servers>x64 Servers
 

• System powered off
• can't access
• can't boot

• An over-temperature condition for more than 1 second. 

• Multiple fan failures. 

• CPU thermal trip 
  

The fault conditions that will trigger a shutdown are: 

• All power supplies have failed or have been removed. 

• A power supply has been out of spec for more than 100 mS. 

• The hot-swap circuit has faulted. 

• An over-temperature condition has occurred 
  

How to gather possible reasons of the outage using ipmitool
Use the following common ipmitool commands to gather further data as to the possible reasons for the platform state. These would be useful if you need to report a support call. 
ipmitool -I lan -H <ELOM User name> -U <ELOM User name> sel elist 
ipmitool -I lan -H <ELOM User name> -U <ELOM User name> sel info 
ipmitool -I lan -H <ELOM User name> -U <ELOM User name> sdr list all info 
ipmitool -I lan -H <ELOM User name> -U <ELOM User name> fru print 
ipmitool -I lan -H <ELOM User name> -U <ELOM User name> sensor 
See <Document: 1009698.1> for further information on Intelligent Platform Management Interface (IPMI).
Refer to Chapter 7: Using IPMI, Embedded Lights Out Manager Administration Guide For the Sun Fire X2200 M2 and Sun Fire X2100 M2 Servers, 
Part No.: 819-6588-13 
How to gather possible reasons of the outage using ELOM web GUI
Open ELOM Service Processor GUI, to access enter https://<ELOM IP address> in a supported browser.
Depending of the ELOM version installed on your system, you will find the power status on the following pages:
After you have logged into the Service Processor:

• Click "System Monitoring" -> "Event Logs" -> "View Events Logs" tab. 

-or-

• Click "Event Log" -> "View Events Log" tab. 

Refer to Embedded Lights Out Manager (ELOM) Administration Guide For ELOM for you platform and ELOM version. Also see ELOM Administration Guide Supplement for Sun Fire if available for your platform at: 
http://www.oracle.com/technetwork/documentation/oracle-x86-servers-190077.html 
How to gather possible reasons of the outage using ELOM Service Processor Command Line (CLI)

• Log in to the Service Processor using the SSH command.
  NOTE: You will need the IP address of the Service Processor to do this: 

      # ssh -l <USERNAME> <IP_ADDRESS>

• Check the output for the following commands from the Service Processor: 

      -> show /SP/AgentInfo/SEL  - This gathers the SEL event list. 
-> show -d properties -level all /SP/SystemInfo ? This gathers the Sensor values. 
How to gather possible reasons of the outage using if you are local to the server

• After Checking LEDs and Verified that the Power OK LED from the front or rear is illuminated either STEADY GREEN (ON) or SLOW BLINK GREEN (OFF) Then Power is available and that AC is applied. 

• Power on the Platform by pressing the power on button. 

• Press F2 when prompted to enter BIOS. Note any events that might be reported. 

• Once in BIOS navigate using the cursor keys to the tab labeled "Advanced". 

• Navigate down to "IPMI 2.0 Configuration", press enter. 

• Select "View Event Log", examine for possible reasons of the outage, use Esc to exit. 
  

NOTE: Unless you are familiar with these events as they are in raw format, I would suggest you use ipmitool commands above as this decodes these events automatically. As there will be events that are part of the normal process of the system powering on, decoding of these events would be required to look for issues. 
The messages can also be decoded manually by accessing the following document: 
http://www.intel.com/design/servers/ipmi/IPMIv2_0_rev1_0_markup_2.pdf
http://www.intel.com/design/servers/ipmi/
It is beyond the scope of this document to discuss this manual process of decoding. 
If the system will still not power on even if AC is available on or remain on.

• There could be an environmental issue that might be the reason that the server will not power on or remain on. Check environment and event logs for possible causes. 
  

Verifying cause of NO power if you are local to the server

• If the Power LED on the front or back of the system is OFF, please Ensure that an AC power cord is plugged into at least one power connector on the rear of the server and into an working AC power outlet(s). 

• If have still have no Power LEDs activity and the AC power cords are connected to the system, engage a qualified electrician to check the AC voltage on the power cords.
  

For further Information about LED location refer to Sun Fire[TM] X2100 M2 Servers Service Manual, Chapter 1.3.1 Front and Back Panels, 
Part No. 819-6591 at URL below
For further Information about LED states refer to Sun Fire[TM] X2200 M2 Servers Service Manual, Chapter 1.3.1 Front and Back Panels, 
Part No 819-6597 at URL below
http://www.oracle.com/technetwork/documentation/oracle-x86-servers-190077.html 

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