Sun System Handbook - ISO 3.4 June 2011 Internal/Partner Edition | |||
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Solution Type Technical Instruction Sure Solution 1017932.1 : Sun Fire[TM] V1280/Netra 1280: Data required for troubleshooting
PreviouslyPublishedAs 229193 Description This Technical Instruction lists the data that is required for troubleshooting software and hardware problems on the Sun Fire V1280/Netra 1280. Steps to Follow Collect the following data to troubleshoot: 1. Verbatim transcript of all output written to the system console leading up to the failure. 2. Copy of /var/adm/messages file from the timeframe leading up to and immediately following the failure. 3. Output of the following LOM commands: A) showsc -v B) showboards -v C) history D) date E) showresetstate -v F) showlogs G) showenvironment -v H) showcomponent -v I) showeventreporting J) core dumps and panic messages, if applicable. Note: The serial connection to the System Controller(SC) is also where all of the diagnostic data, including SC POST output, is sent. Product Sun Fire V1280 Server Netra 1280 Server Netra 1280, V1280, hardware failure, software failure, ECC Previously Published As 71622 Change History Date: 2004-03-21 User Name: C149439 Action: Approved Comment: Minor copyediting. Gail Waldron Version: 0 Date: 2004-03-21 User Name: C149439 Action: Accepted Comment: Version: 0 Date: 2004-03-21 User Name: 35618 Action: Approved Comment: Canged the entry for showlogs from "showlogs -v" to the correct one -> "showlogs". Product_uuid 6a74b2f9-bbd8-4b2c-870d-b6b73d6e224f|Sun Fire V1280 Server 38db094a-d096-46a6-8a4e-f4f36f426dd2|Netra 1280 Server Attachments This solution has no attachment |
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