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Asset ID: 1-71-1020801.1
Update Date:2009-08-23
Keywords:

Solution Type  Technical Instruction Sure

Solution  1020801.1 :   How to order correct replacement chassis components for Netra CT900 server  


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Description
This documents describes how to identify the correct chassis component for replacement in a Sun Netra[TM] CT900 server

    * Symptoms
* Chassis component needs to be replaced
* The PN of the component in the chassis right now does not correspond to the one in SSH (Sun System Handbook)


Steps to Follow
This document gives details on how to identify the correct PN for chassis components in a Netra CT900, from various output of the ShMM.
This document gives details on how to identify the correct PN for chassis components in a Netra CT900, from various output of the ShMM.  The reason is that the chassis is upgradeable from one version to another; and after the upgrade, the record and sticker are not changed accordingly. Therefore, there is a chance to order a wrong replacement chassis component.
REASON:
There are several different versions of chassis in the SSH. The differences between each version are mainly at the firmware level, then the switch node (CP3140 vs CP3240) and fan tray (370-7764 vs. 371-3033). Otherwise, the sheet metal and the backplane are interchangeable.
The differences between 596-5734-01, -02, and -03 is the installed firmware cluster that coming out from the factory.  In addition, the differences between 596-5734 and 596-7084 are also including different fan trays (370-7764 vs. 371-3033) and switch nodes (CP3140 vs CP3240).
There are procedures to upgrade from one version of chassis to another. One of the main requirement of upgrading the chassis is to use the CP32x0 blades, which require better cooling capacity.
These are the steps to follow to gather the data necessary for identify the correct chassis component of Netra CT900
Data can be collected from the Netra CT900 server from the following components
1. Obtain one of the following outputs:
* ShMM CLI command outputs
	The following commands are able to provide the needed info:
[clia] version
[clia] board
[clia] fruinfo board <slot number>
[clia] fruinfo power_supply <1|2>
[clia] fruinfo fan_tray <1|2|3>
[clia] fruinfo shm <1|2>
	Example outputs are:
# clia version
Pigeon Point Shelf Manager Command Line Interpreter
Pigeon Point Shelf Manager ver. 2.4.8-R3U1P6
Pigeon Point is a trademark of Pigeon Point Systems.
Copyright (c) 2002-2007 Pigeon Point Systems
All rights reserved
Build date/time: Feb 26 2009 06:26:06
Carrier: ACB; Subtype: 3; Subversion: 1
#
# clia board
Pigeon Point Shelf Manager Command Line Interpreter
Physical Slot # 1
9a: Entity: (0xa0, 0x60) Maximum FRU device ID: 0x01
PICMG Version 2.2
Hot Swap State: M4 (Active), Previous: M3 (Activation In Process), Last State Change Cause: Normal State Change (0x0)
9a: FRU # 0
Entity: (0xa0, 0x60)
Hot Swap State: M4 (Active), Previous: M3 (Activation In Process), Last State Change Cause: Normal State Change (0x0)
Device ID String: "Netra CP3260"
9a: FRU # 1
Entity: (0xc1, 0x6f)
Hot Swap State: M4 (Active), Previous: M3 (Activation In Process), Last State Change Cause: Normal State Change (0x0)
Device ID String: "CP32X0-RTM-HDD"
.
.
.
# clia fruinfo board 1
Pigeon Point Shelf Manager Command Line Interpreter
9a: FRU # 0, FRU Info
Common Header:    Format Version = 1
Board Info Area:
Version     = 1
Language Code            = 25
Mfg Date/Time            = Dec 27 20:32:00 2007 (6305552 minutes since 1996)
Board Manufacturer       = Sun Microsystems, Inc.
Board Product Name       = Netra CP3260
Board Serial Number      = 001005LCB-0752W00027
Board Part Number        = 00000000050178380150
FRU Programmer File ID   = 885-1145-02.inf
Product Info Area:
Version     = 1
Language Code            = 25
Manufacturer Name        = Sun Microsystems, Inc.
Product Name             = Netra CP3260
Product Part / Model#    = 00000000050178380150
Product Version          = Monza P2.0 8CORE SLD
Product Serial Number    = 001005LCB-0752W00027
Asset Tag                =
FRU Programmer File ID   = 885-1145-02.inf
.
.
.
#
# clia fruinfo power_supply 1
Pigeon Point Shelf Manager Command Line Interpreter
20: FRU # 6, FRU Info
Common Header:    Format Version = 1
Internal Use Area:
Version = 1
Board Info Area:
Version     = 1
Language Code            = 25
Mfg Date/Time            = Mar 28 08:25:00 2008 (6437305 minutes since 1996)
Board Manufacturer       = Schroff GmbH
Board Product Name       = Power Entry Module
Board Serial Number      = 1130800730
Board Part Number        = 21596-256
FRU Programmer File ID   = 21596256ABBIN.inf
Product Info Area:
Version     = 1
Language Code            = 25
Manufacturer Name        = Sun Microsystems, Inc.
Product Name             = NETRA,CT900,PEM,QUAD_30A_I
Product Part / Model#    = 371-3034-01
Product Version          = 50
Product Serial Number    = 1005SCH-0813AV0730
Asset Tag                = 0000000000000001
FRU Programmer File ID   = 21596256ABBIN.inf
#
# clia fruinfo fan_tray 1
Pigeon Point Shelf Manager Command Line Interpreter
20: FRU # 3, FRU Info
Common Header:    Format Version = 1
Internal Use Area:
Version = 1
Board Info Area:
Version     = 1
Language Code            = 25
Mfg Date/Time            = Mar 28 11:15:00 2008 (6437475 minutes since 1996)
Board Manufacturer       = Schroff GmbH
Board Product Name       = Fantray Controller
Board Serial Number      = 1120802676
Board Part Number        = 21596-253
FRU Programmer File ID   = 21596253BABIN.inf
Product Info Area:
Version     = 1
Language Code            = 25
Manufacturer Name        = Sun Microsystems, Inc.
Product Name             = NETRA,CT900,NH7,FAN_TRAY
Product Part / Model#    = 371-3033-01
Product Version          = 50
Product Serial Number    = 1005SCH-0812AW2676
Asset Tag                = 0000000000000001
FRU Programmer File ID   = 21596253BABIN.inf
.
.
.
#
# clia fruinfo shm 1
Pigeon Point Shelf Manager Command Line Interpreter
10: FRU # 0, FRU Info
Common Header:    Format Version = 1
Internal Use Area:
Version = 1
Board Info Area:
Version     = 1
Language Code            = 25
Mfg Date/Time            = Mar 30 23:00:00 2005 (4862820 minutes since 1996)
Board Manufacturer       = Pigeon Point Systems
Board Product Name       = IPM Sentry ShMM-500
Board Serial Number      = PPS0000000
Board Part Number        = A
FRU Programmer File ID   =
Product Info Area:
Version     = 1
Language Code            = 25
Manufacturer Name        = Pigeon Point Systems
Product Name             = IPM Sentry Shelf Manager
Product Part / Model#    = 000000
Product Version          = Rev 1.00
Product Serial Number    = PPS0000000
Asset Tag                =
FRU Programmer File ID   =
Multi Record Area:
PICMG Board Point-to-Point Connectivity Record (ID=0x14)
Version = 0
#
* Output of /etc/summary script of the ShMM
	The output file is located at /tmp/debug.log by default.
	And the following sections are to be looked at:
>>> Shelfman version
>>> Board Information
	The example output of these sections are:
>>> Shelfman version
Pigeon Point Shelf Manager Command Line Interpreter
Pigeon Point Shelf Manager ver. 2.4.8-R3U1P6
Pigeon Point is a trademark of Pigeon Point Systems.
Copyright (c) 2002-2007 Pigeon Point Systems
All rights reserved
Build date/time: Feb 26 2009 06:26:06
Carrier: ACB; Subtype: 3; Subversion: 1
>>> Board Information
Pigeon Point Shelf Manager Command Line Interpreter
Physical Slot # 1
9a: Entity: (0xa0, 0x60) Maximum FRU device ID: 0x01
PICMG Version 2.2
Hot Swap State: M4 (Active), Previous: M3 (Activation In Process), Last State Change Cause: Normal State Change (0x0)
9a: FRU # 0
Entity: (0xa0, 0x60)
Hot Swap State: M4 (Active), Previous: M3 (Activation In Process), Last State Change Cause: Normal State Change (0x0)
Device ID String: "Netra CP3260"
9a: FRU # 1
Entity: (0xc1, 0x6f)
Hot Swap State: M4 (Active), Previous: M3 (Activation In Process), Last State Change Cause: Normal State Change (0x0)
Device ID String: "CP32X0-RTM-HDD"
.
.
.
* Visual identification
	To visually check if any of the CP32x0 --- CP3260, CP3240 (Switch), CP3220, and CP3250 --- blades are installed.
2. Check the "[clia] fruinfo" outputs to identify what is the PN of the current components.
3. If any of the above output indicates that a CP32x0 blade is installed in the chassis, the advanced fan tray (371-3033) is needed. Even if the original chassis record shows the fan tray is at 370-7764, need to order 371-3033. PEM (370-7763 or 371-3034) could stay the same.
4. Make sure the ShMM firmware level is at R3 or above when using advanced fan tray (371-3033). If not, please ask the customer to upgrade.


Product
Netra CT 900 Server

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normalized, CT900, Netra, ATCA, shelf, clia, summary, pigeon point, CP3010, CP3020, CP3060, CP3140, CP3220, CP3240, CP3250, CP3260, ShMM, ShMc, audited

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