Asset ID:	1-71-1301392.1
Update Date:	2011-04-20
Keywords:

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Solution Type  Technical Instruction Sure

Solution  1301392.1 :   How to Remove and Replace a 280R HBA (Storage PCI Card):ATR:868:0  

In this Document
  Goal
  Solution

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Applies to:

Sun Fire 280R Server - Version: Not Applicable and later   [Release: N/A and later ]
Information in this document applies to any platform.

Goal

How to Remove and Replace a 280R HBA (Storage PCI Card)

Solution

*DISPATCH INSTRUCTIONS*

WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)
Nothing beyond basic partner training to be qualified as a Sun Service Delivery Partner.

DELIVERY REQUIREMENT:
A data backup is not a pre-requisite but is a wise precaution.
The customer should conduct an orderly software system shutdown.

*FIELD ENGINEER INSTRUCTIONS*

PROBLEM OVERVIEW:
Faulty Storage HBA (Host Bus Adapter Card) / PCI card.

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

For Systems product:

Cold Part swap system down -

A data backup is not a pre-requisite but is a wise precaution.
The customer should conduct an orderly software system shutdown.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:
Follow standard ESD procedures to avoid Electrostatic Discharge
1. Ensure the server is powered off.
2. Ensure that the server is properly grounded.
3. Remove top cover
4. Identify the PCI Slot
5. If there are Cables to be removed, label the cables and disconnect
6. Pull the HBA/PCI card from its slot.
7. Locate the replacement HBA/PCI card in the appropriate slot, press it firmly into the connector and screw it.
8. Refit cover.
9. Plug the Cables back into the right Port.
10. Ensure that system powers on and passes POST diagnostics. If applicable, ask the customer
to verify proper system operation. If some cirumstance occurs that results in the system being
in a state that is degraded from that of before the repair, and it cannot be easily remedied,
please contact the support center for futher diagnosis.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:
The System administrator needs to verify functionality of system.
The System administrator should verify if configuration changes relative to the SAN Switch or Storage System are required with the replacement of the HBA.

PARTS NOTE:
Slot 1 is to the right when viewing the system from the back, Slot 4 is on the left (in the middle of the Systemboard)
/pci@8,600000/"device"@1 -- PCI card (Slot 1 J2301)
/pci@8,700000/"device"@1 -- PCI card (Slot 4 J2601)
/pci@8,700000/"device"@2 -- PCI card (Slot 3 J2501)
/pci@8,700000/"device"@3 -- PCI card (Slot 2 J2401)

REFERENCE INFORMATION:

Service Manual

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