How to Remove and Replace a x4600 HDD:ATR:1230:0 [VIDEO]

Asset ID:	1-71-1313805.1
Update Date:	2011-04-21
Keywords:

Solution Type Technical Instruction Sure

Solution 1313805.1 : How to Remove and Replace a x4600 HDD:ATR:1230:0 [VIDEO]

Applies to:

Sun Fire X4600 M2 Server - Version: Not Applicable and later [Release: N/A and later ]
Sun Fire X4600 Server - Version: Not Applicable and later [Release: N/A and later]
Information in this document applies to any platform.

Goal

x4600 HDD Replacement

Video - ATR 1230 (2:38)

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)
No specific skills required

DELIVERY REQUIREMENT:
Component is hot swappable but needs to be offlined first. Depending on configuration, maintenance window may be required

FIELD ENGINEER INSTRUCTIONS

PROBLEM OVERVIEW:
Faulty hard disk drive

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :
The BIOS RAID utility or Operating System should be configured by the customer such that the disk drive is free for replacement.
E.g. The disk may be part of BIOS RAID configuration, Volume Management software, mounted file-system, raw partitions, etc.
A data backup is recommended as a precaution and may be required to restore data onto a replaced disk.
Orderly shutdown of applications and OS may be required if the disk being replaced is the boot device and no mirroring is in place. Customer will need to restore/recover from backup

NOTE: If the system has less than 4 x HDDs, filler panels must be present in the empty drive slots to ensure proper cooling.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:
1. Locate the hard disk drive to be replaced by viewing the LED on the front of the drives. If middle LED is amber, this indicates the drive is faulty
2. Ensure the correct hard disk drive is being replaced and label if necessary. Press the button on the front to release the spring loaded lever.
3. Grasp the handle and remove the drive from the bay
4. Open the latch of the replacement hard disk drive and insert into the bay
5. Push the drive into the bay until it stops. Close the spring loaded lever handle to engage the hard disk drive to the hard disk backplane

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:
Customer to verify drive availability
Customer to use appropriate software commands to re-activate/re-sync mirror if manual intervention is required

PARTS NOTE:

REFERENCE INFORMATION:
Sun Fire x4600 and Sun Fire x4600 M2 Server Service Manuals
http://download.oracle.com/docs/cd/E19121-01/

TIME ESTIMATE: 30 - 60 minutes (approx)

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