Sun Storage 6920 System
 

GCS>Sun Microsystems>Storage - Disk>Modular Disk - 6xxx Arrays
 

• VDisks are not listed in the UI
• VDisks are missing information
• Syntax/Usage is needed to get vdisk state/details

For basic administrative tasks on the Sun StorEdge[TM] 6920, please reference

• Sun StorEdge 6920 System CLI Quick Reference Guide, Release 3.0
•  <Document: 1009915.1> Troubleshooting Sun StorEdge[TM] 6920 Configuration Problems
• Sun StorEdge 6920 System Administration Guide For the Browser Interface Management Software, Release 3.0

A. Validate Vdisk Summary

The basic usage for listing all of the vdisks can be gotten by:

SSCS

sscs list -S storage_domain vdisk

This will display:

• Virtual Disk Name
• Storage Domain Name
• Pool Name
• Management (Internal or External)

Note that only vdisks that are part of the storage domain specified will be listed. If no domain option is specified, the domain DEFAULT is assumed.

BUI

1. Click Common Array Manager or Configuration Service link
2. Click Logical Storage
3. Click Virtual Disks

This will display:

• Virtual Disk Name
• Storage Domain Name
• Storage Pool
• Storage Profile
• Management(Internal or External)
• Partitions
• Configured Capacity
• Available Capacity
• Status(OK, Degraded, Failed)

For a more detailed view of a vdisk continue to Step B.

If a volume cannot be seen, or has a condition other than OK go to Step D.

B. Validating Virtual Disks Details

This step details collection for Virtual Disks

SSCS

sscs list -S storage_domain vdisk vdisk_name

Note that only vdisks that are part of the storage domain specified will be listed. If no domain option is specified, the domain DEFAULT is assumed.

This will display the following field information:

• Virtual Disk Name
• Storage Domain
• Storage Pool
• Managment(Internal or External)
• Profile
• Tray
• Maximum Partitions
• Partitions Used
• Partitions Free
• Status(OK, Degraded, Failed)
• State(In Use or Not In Use)
• Number of Disks
• RAID Level
• Total Capacity
• Configured Capacity
• Available Capacity
• Array Name
• Array Type
• Disk Type
• Associated Volumes

BUI

1. Click Common Array Manager or Configuration Service link
2. Click Logical Storage
3. Click Virtual Disks
4. Click on a Virtual Disk Name

This will display:

• Name
• Storage Domain
• Storage Pool
• Management
• State(In Use or Not In Use)
• Partitions
• Total Capacity
• Configured Capacity
• Available Capacity
• Array
• Tray
• Status(OK, Degraded, Failed)
• In a table it will list the number and link you to a summary page for the following items under the Additional Details Section: Disks, Replication Sets, Volumes. For details on any of these, please see Step 2 of document <Document: 1009915.1> Troubleshooting Sun StorEdge[TM] 6920 Configuration Problems.

Consider the following actions:

• If you are concerned about the capacity displayed continue to Step C
• If you are missing information in the detailed information go to Step D
• If the Status field lists any state other than OK go to Step D
• If the Virtual Details details are correct, you have validated the Volume Details, return to Step 2 of <Document: 1009915.1> Troubleshooting Sun StorEdge[TM] 6920 Configuration Problems

C. Validating Capacity

The virtual disk capacity should be as you listed during volume creation, however it will be shown as follows:

• If created in Units of Blocks or Kilobytes(KB) the size will be displayed in units of Gigabytes(GB), rounded to the thousandths decimal place in the BUI and in sscs.
• If created in Units of Blocks, KB, MB, or GB, and greater than 1 Terabyte(TB), the size will be displayed in units of TB, rounded to the thousandths decimal place in the BUI and in sscs.

Example:

Virtual disk created as 18000 blocks, will be rounded up to the smallest disk size available and show up as, using a 72GB drive as an example, 68.366 GB in the BUI, and in sscs.

If the Virtual Disk capacity is missing, or incorrect, go to Step D
If the Virtual Disk is correct, you have validated the VDisk Details, return
to Step 2 of <Document: 1009915.1> Troubleshooting Sun StorEdge[TM] 6920 Configuration Problems

D. Data Collection for Missing or Incorrect Volume Information

Please Collect the following information:

• 6920 Solution Extract, reference document <Document: 1003756.1> How to collect an extractor from a Sun StorEdge[TM] 6920 (2.x and 3.x)
• sscs list output showing virtual disk detail(or lack)
• Screen capture of BUI screen showing virtual disk detail(or lack)

And contact Sun Support

The Knowledge Work Queue for this article is KNO-STO-MIDRANGE_DISK

E. Validate command provided

Validate command provided against examples in the Sun StorEdge 6920 System CLI Quick Reference Guide, Release 3.0.

Ensure that options are valid based on the usage available in reference guide.

F.
error occurred

If the customer reports:

An error occurred. Please contact your system administrator

OR

Error: The operation failed.

Validate the services on the Service Processor. Reference document <Document: 1007129.1> 

G. Perform health check of array

Reference document <Document: 1005447.1> Sun StorEdge[TM] 6920 Health Checklist

H. Escalate

Provide the following:

• Description of what is not being displayed properly


• Results of Step E.


• Results of Step F.


• Results of Step G.


• Location of everything in Step D
  

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