Sun System Handbook - ISO 3.4 June 2011 Internal/Partner Edition | |||
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Solution Type Troubleshooting Sure Solution 1005458.1 : Sun Fire[TM] V1280/E2900 and Netra[TM] 1280/1290 Server Firmware upgrade fails when using lom -G
PreviouslyPublishedAs 207581 Description This article addresses and attempts to troubleshoot upgrade failures of Sun Fire[TM] V1280/E2900 and Netra[TM] 1280/1290 Server Firmware, when using lom -G. Symptoms
System Type and Configuration
Assumptions
Steps to Follow Please validate that each troubleshooting step below is true for your environment. Each step will provide instructions or a link to a document for validating the step and taking corrective action as necessary. The steps are ordered in the most appropriate sequence to isolate the issue and identify the proper resolution. Please do not skip a step. 1. Verify the error message is not Programming LOM Failed with Error: Resource Temporarily Unavailable
2. Verify the system controller is not hung.
3. Verify user is logged onto the system containing the firmware patch as root. For navigation between shells, reference the Sun Fire Midrange Systems Platform Administration Manual 4. Verify the system has lom packages installed
#pkginfo |grep lom system SUNWlomm LOMlite manual pages system SUNWlomr LOMlite driver (root) system SUNWlomu LOMlite Utilities (usr)
5. Verify that the downloaded firmware patch is not corrupt.
6. Verify that the files have the appropriate permissions set: This is an example of a system with the proper permissions set. #ls -l <path_to_patch>/ total 21354 -rwxr-xr-x 1 root root 45704 Nov 3 05:28 Install.info -r--r--r-- 1 root root 14684 Nov 2 11:47 LEGAL_LICENSE.TXT -rw-r--r-- 1 root root 13773 Nov 8 14:40 README.114527-04 -rwxr-xr-x 1 root root 2055 Oct 21 07:38 copyright -rwxr-xr-x 1 root root 1115699 Oct 21 07:29 lw8cpu.flash -rwxr-xr-x 1 root root 421307 Oct 21 07:38 lw8pci.flash -rwxr-xr-x 1 root root 284 Nov 7 09:53 patchinfo -rwxr-xr-x 1 root root 12895 Sep 26 16:37 readme_520_doc.css -rwxr-xr-x 1 root root 1490 Sep 26 16:37 readme_520_doc.html -rwxr-xr-x 1 root root 1148406 Oct 21 07:25 sgcpu.flash -rwxr-xr-x 1 root root 469579 Oct 21 07:34 sgiowci.flash -rwxr-xr-x 1 root root 355252 Oct 21 07:34 sgpci.flash -rwxr-xr-x 1 root root 695496 Sep 26 08:53 sgrtos.flash -rwxr-xr-x 1 root root 6541898 Oct 21 07:38 sgsc.flash 7. While capturing script data, confirm that another attempt to upgrade the firmware with lom -G by using the absolute path has failed.
8. At this point, if you have validated that each troubleshooting step above is true for your environment, and the issue still exists, further troubleshooting is required. Verify scripted output is available and collaborate with next level of support. Product Netra 1280 Server Sun Netra 1290 Server Sun Fire V1280 Server Sun Fire E2900 Server Internal Comments This document is a Normalized Resolution Path and is managed by the MidRange Server Group's Domain Engineer. To notify content owners of a knowledge gap contained in this document, and/or prior to updating this document, please contact the domain engineers that are managing this document via the Document Feedback alias listed below:
lom -G, firmware, upgrade, normalized Previously Published As 88302 Change History Date: 2009-11-23 User Name: Josh Freeman Action: Refreshed Comment: Refreshed per ESG Content Team work; Modified Internal Comments to remove TSC reference and switched it to GL-ESG. Date: 2007-02-16 User Name: 7058 Action: Update Canceled Comment: *** Restored Published Content *** Simple audience change. Published copy stays in tact. Version: 0 Date: 2007-02-14 User Name: 7058 Action: Update Started Comment: Audience tag changed from free to contract. Version: 0 Attachments This solution has no attachment |
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