-
Verify the battery hardware status is
OK by either using the
sccli> show
battery
-
status
command and
show>peripheral device-status,
or
follow the steps in "Battery Status on the Initial Firmware Screen"
in the "Sun StorEdge 3000 Family FRU Installation
Guide".
Example for 3510:
sccli>show battery-status
sccli: selected device /dev/es/ses22 [SUN StorEdge 3511 SN#006975]
Upper Battery Type: 1
Upper Battery Manufacturing Date: Thu Mar 31 00:00:00 2005
Upper Battery Placed In Service: Thu Jul 14 08:08:42 2005
Upper Battery Expiration Date: Sat Jul 14 08:08:42 2007
Upper Battery Expiration Status: OK
Lower Battery Type: 1
Lower Battery Manufacturing Date: Wed Jun 16 00:00:00 2004
Lower Battery Placed In Service: Tue Jun 21 16:35:39 2005
Lower Battery Expiration Date: Sat Jun 16 06:00:00 2007
Lower Battery Expiration Status: OK
---------------------------------------------------------------
Upper Battery Hardware Status: OK
Lower Battery Hardware Status: OK
Example for 3310:
sccli> show peripheral device-status
Item Value status
-------------------------------------------------------------
CPU Temp Sensor(primary) 96.00C over upper threshold
Board1 Temp Sensor(primary) 77.50C within safety range
Board2 Temp Sensor(primary) 67.00C within safety range
+3.3V Value(primary) 3.336V within safety range
+5V Value(primary) 5.153V within safety range
+12V Value(primary) 12.320V within safety range
Battery-Backup Battery(primary) --
Bad
CPU Temp Sensor(secondary) 84.00C within safety range
Board1 Temp Sensor(secondary) 78.50C within safety range
Board2 Temp Sensor(secondary) 70.00C within safety range
+3.3V Value(secondary) 3.336V within safety range
+5V Value(secondary) 5.153V within safety range
+12V Value(secondary) 12.260V within safety range
Battery-Backup Battery(secondary) --
Bad
-
.Verify the battery LED status is green
(fully charged) or blinking green (indicates charging).
Note - The batteries in controller FRUs experience discharge during shipment and might require an extended charging cycle upon initial power-up. Nominal battery operation is achieved when the battery status LED changes from amber to flashing green within 25 minutes after the initial power cycle. If the battery status LED remains amber for more than 25 minutes after the initial power-up, then the unit must be power cycled to initiate the extended charging cycle. If the battery status LED remains amber for more than 30 minutes after initiating the extended charging cycle, contact Oracle support services for additional instructions.
-
Verify the battery FRU status is OK by
issuing the
sccli> show fru
command and examining the output for the battery module.
Example for
3510:
sccli>show fru
Name: BATTERY_BOARD
Description: BATTERY 2U, FC/SATA
Part Number: 370-6799
Serial Number: GJ02OB
Revision: 01
Initial Hardware Dash Level: 01
FRU Shortname: FC/SATA Bat
Manufacturing Date: Wed Apr 27 21:35:53 2005
Manufacturing Location: Milpitas,CA,USA
Manufacturer JEDEC ID: 0x0301
FRU Location: UPPER BATTERY BOARD SLOT
Chassis Serial Number: 00660F
FRU Status: OK
sccli>show battery-status
Name: BATTERY_BOARD
Description: SE3510 Hot Swap Battery Module
Part Number: 370-5545
Serial Number: 008776
Revision: 01
Initial Hardware Dash Level: 01
FRU Shortname: 370-5545-01
Manufacturing Date: Fri Oct 3 23:08:57 2003
Manufacturing Location: Milpitas,CA,USA
Manufacturer JEDEC ID: 0x0301
FRU Location: UPPER BATTERY BOARD SLOT
Chassis Serial Number: 004B6D
FRU Status: Expired
-
Verify normal frequency and completion of battery charging
in the eventlog or persistent eventlog by issuing the
sccli> show events
or
sccli>show persistent
-
event
command.
Example for
3510:
sccli> show events
Tue Sep 5 08:54:15 2006
[Primary] Notification
Controller BBU is Charging !
Tue Sep 5 08:54:19 2006
[Primary] Notification
NOTICE: Controller BBU Fully Charged !
Tue Sep 5 08:55:08 2006
[Secondary] Notification
NOTICE: Controller BBU Fully Charged !
-For irregular battery charging events,
refer to : "Sun StorEdge [TM] 351x Array: Irregular
Battery Charging Cycles".
-For battery not fully charged events,
refer to : "Sun StorEdge[TM] 3000 Arrays: Battery
Not Fully Charged".
-For "
BBU Thermal
Shutdown
" messages review the "Battery Operation" section in the Sun
StorEdge 3000 Family FRU Installation Guide and ensure temperatures
are within normal range.
-For battery failures shortly after
upgrading to 4.1x from 3.2x on SE351x, review CR: 6286138 "Primary & secondary RAID controller
batteries fault after 4.11 upgrade".
-
Verify battery expiration
status:
-For 33x0, refer to : "Sun StorEdge[TM] Battery Life
Cycle".
-For 351x, verify battery has not
expired and that battery status is
OK
by issuing the
sccli>show battery-status
command.
Refer to : "Sun StorEdge[TM] 351x Array:
Battery Expiration and Status Monitoring" for more
details.
-For battery expiring events immediately
after replacement on the 351x, refer to: "Refreshing the Battery Status With Sun StorEdge Configuration Service" in the Sun StorEdge 3000 Family
FRU Installation Guide.
Example for
3510:
sccli> show battery-status
Upper Battery Type: 1
Upper Battery Manufacturing Date: Fri Oct 17 15:59:08 2003
Upper Battery Placed In Service: Fri Oct 17 15:59:08 2003
Upper Battery Expiration Date: Sun Oct 16 15:59:08 2005
Upper Battery Status: OK
Lower Battery Type: 1
Lower Battery Manufacturing Date: Fri Oct 17 19:29:20 2003
Lower Battery Placed In Service: Fri Oct 17 19:29:20 2003
Lower Battery Expiration Date: Sun Oct 6 19:29:20 2004
Lower Battery Status: Expired
-
Ensure there are no false battery
failure messages. Refer to "Sun StorEdge[TM] 351x/33x0 Arrays: Mute Button held during reset of array will cause false battery failure messages".
-
Ensure controller over temperature condition is not causing
battery charging to shutoff and battery status to be reported
as
BAD
. Use the
sccli> show peripheral
device-status
command to verify the temperature sensor
values are within safety range. Refer to section 4.1 Battery Operations in the Sun StorEdge[TM] 3000
Family FRU Installation Guide for details.
-
Replace battery
for the following conditions:
-Battery hardware status is BAD or Missing and there are no
other hardware components reporting the same status
-For 351x, Battery status is Expired or Warning (will expire
within 21 days)
-For 33x0, Battery lifecycle is expired
-Battery LED is solid amber (after battery module reseat has
failed) indicating
battery is bad or missing
-Battery charge cycle events occur too frequently
-Battery 'fully charged' message is absent in the eventlogs
For details on battery replacement refer
to: "Replacing a Battery or Battery Module" in the
Sun StorEdge 3000 Family FRU Installation Guide for replacement
instructions. Additionally, refer to : "Battery replacement procedure for the Sun StorEdge[TM] 3310SCSI/3510FC/3511FC Arrays" and : "Replacing a battery on a Sun StorEdge[TM] 33x0".
-
For 351x, after battery
replacement:
-Set the in-service date by following
the steps in:"FC Battery Status and In-Service Date Procedures" in the Sun StorEdge 3000 Family FRU
Installation Guide
-Rescan the battery in the Sun StorEdge
Configuration Service: "Refreshing the Battery Status With Sun StorEdge Configuration Service" in the Sun StorEdge 3000 Family
FRU Installation Guide.
-
If battery problems persist after replacement or additional
hardware components are faulted or missing refer to the Technical Instruction : "Troubleshooting Sun StorEdge[TM] 33x0/351x
Hardware".
