Diagnosing LDOM Systems hang

Asset ID:	1-75-1020301.1
Update Date:	2011-02-04
Keywords:

Solution Type Troubleshooting Sure

Solution 1020301.1 : Diagnosing LDOM Systems hang

Related Items


Sun Blade T6300 Server Module
 Sun SPARC Enterprise T5440 Server
 Sun Fire T2000 Server
 Sun Blade T6320 Server Module
 Sun Netra T5220 Server
 Sun SPARC Enterprise T1000 Server
 Sun SPARC Enterprise T5220 Server
 Sun SPARC Enterprise T5240 Server
 Sun Blade T6340 Server Module
 Sun Netra T5440 Server
 Sun SPARC Enterprise T2000 Server
 Sun Fire T1000 Server
 Sun SPARC Enterprise T5140 Server
 Sun SPARC Enterprise T5120 Server

Related Categories


GCS>Sun Microsystems>Operating Systems>Solaris Kernel
 GCS>Sun Microsystems>Servers>NEBS-Certified Servers
 GCS>Sun Microsystems>Servers>CMT Servers
 GCS>Sun Microsystems>Servers>Blade Servers

PreviouslyPublishedAs
255828

Applies to:

Sun Blade T6300 Server Module
Sun Blade T6320 Server Module
Sun Blade T6340 Server Module
Sun Netra T5220 Server
Sun Netra T5440 Server
All Platforms

Purpose

This document refers the data needs to collect for a hanging Domain .

Symptoms
----------------
LDOM Guest Domain Not responding / Hanging
Diagnosing LDOM Systems hang

Last Review Date

February 3, 2011

Instructions for the Reader

A Troubleshooting Guide is provided to assist in debugging a specific issue. When possible, diagnostic tools are included in the document to assist in troubleshooting.

Troubleshooting Details

Please validate that each troubleshooting step below is true for your environment. The steps will provide instructions or a link to a document, for validating the step and taking corrective action as necessary. The steps are ordered in the most appropriate sequence to isolate the issue and identify the proper resolution. Please do not skip a step.

Step :1
Follow the 1020884.1 to Collect the forced crash dump of a hanging Guest Domain

Step :2
Once the crash dump is collected please follow 1020212.1 to collect LDOM related logs

Step :3
Please refer to 1002383.1 Sun[TM] Explorer X.XX Data Collector for the latest Explorer Script.

After the logs are collected please contact Sun Support with the following logs for analysis.

Product
Sun Fire T2000 Server
Sun Fire T1000 Server
Netra T2000 Server
Sun Netra T5220 Server
Sun Netra T5440 Server
Netra T5220 AC
Sun SPARC Enterprise T5220 Server
Sun SPARC Enterprise T5240 Server
Sun Blade T6300 Server Module
Sun Blade T6320 Server Module
Sun SPARC Enterprise T5120 Server
Sun SPARC Enterprise T5140 Server
Sun Blade T6340 Server Module
Sun SPARC Enterprise T2000 Server
Sun SPARC Enterprise T5440 Server
Sun SPARC Enterprise T1000 Server

Internal Comments
This document contains normalized content and is managed by the the Domain Lead (s) of the respective domains. To notify content owners of a knowledge gap contained in this document, and/or prior to updating this document, please contact the domain engineers that are managing this document via the "Document Feedback" alias(es) listed below:

Solaris OS Domain Feedback Alias : global-os-systems-tsc-domain-engineers@sun.com

Normalized, ldom, ldm, domain, Hang, Guest

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