Sun Microsystems, Inc.   Sun System Handbook - ISO 3.4 June 2011 Internal/Partner Edition
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Sun Storage 7310: Repair Procedures

This section provides tips (when available) for the most common repair procedures for the Sun Storage 7310 Unified Storage System. The repair procedures are provided in the following manual:

Sun Storage 7310 and 7410 Unified Storage Systems Installation Guide (820-7620)

The following table provides tips associated with each component.

Component Tips
Disks
  • Hard media errors on Sun Storage 7000 systems. (FAB 1020970.1).
  • Certain Seagate disk drives may experience servo seek errors. (FAB 1022189.1).
PCI
  • FCO A0313-1: Proactive remediation of PCI Express 8-Port Host Adapter (Pandora) B3 cards with C0 cards.. (FAB 1115005.1).
  • Newer and older versions of the PCI Express (Pandora) HBA P/N 375-3487 should not be mixed. (FAB 1022289.1).
Service Processor
  • Update to Service Processor firmware to resolve hangs and related symptoms.(FAB 1022287.1).
  • Older versions of the Service Processor firmware on Sun Storage 7110, 7210, 7310 and 7410 can leak memory.(FAB 1267544.1).
SIM
  • RW2 SIM heartbeat timeout (aka White Light Special) scenario with RW2, which will cause one of the SIMs to go offline and show up as one of the paths to the JBOD removed. (FAB 1307224.1 )
SSD
  • Dual port SAS Logzilla device will show only a single SAS port operational in some cases in slot 23 of an Oracle DiskShelf JBOD. (FAB 1307373.1 )

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