Sun StorEdge[tm] T3 / T3+ Array: Repair Procedures
This section provides the most common repair procedures for the T3 and T3+.
The repair procedures are provided in the following manual:
 Sun
StorEdge T3 and T3+ Array Field Service Manual
The table below provides the section and page number that each procedure begins
on.
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Component
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Section / Page Number
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Tips
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|
Array Controller
|
4.2 / 4-4
|
-
Minimum supported releases for the Sun StorageTek T3+, 6120, 6320 and 6920.
(FAB 1000061.1).
-
The latest firmware for StorEdge T3 and T3+ Arrays
is a vailable in patches 109115-xx and 115180-03 or later. It is recommended
that these arrays be updated with the latest firmware.
(FIN I0619-7).
-
Specific serial numbers of 36GB and 73GB Allegro 7 drives
may experience 0bx47 SCSI Parity Errors. (FCO A0231-2).
|
|
Disk Drive
|
5.3 / 5-7
|
-
Improved firmware for Seagate 10K.6 disk drives will reduce the incidence of unexpected outages
due to a spindle motor issue (FIN I1136-1).
-
StorADE software may cause Sun StorEdge T3/T3+ disk
firmware upgrades to fail, which may lead to disabled LUNs (FIN I0997-1).
-
Sun StorEdge T3+ Arrays with firmware version 2.01.01
and Sun StorEdge 3900/6900 Series systems with Service Processor (SP)
Image 2.1.2 are susceptible to loss of volume access or data loss
due to a disk error handling issue (FIN I0986-1).
-
Failure to properly investigate "disk error 03"
messages could result in unnecessary downtime (FIN I0966-1).
-
Improved drive firmware will reduce the incidence
of HDI failures on IBM Discovery disk drives (FIN I0955-1).
-
Sun StorEdge T3+ arrays with firmware versions lower
than 2.01.03 may be susceptible to loss of availability (FIN I0876-3).
-
When hotswapping a drive the status of the new drive may stay at
"2D", or u1d9 port 1 may intermittently go to "bypass" state
(FIN I0833-1).
-
Disk drives in some Sun StorEdge T3/T3+ Arrays may
be difficult to remove due to sticking drive latches (FIN I0824-1).
-
Seagate ST336605FC 36GB and ST373405FC 73G drives
could be susceptible to label corruption (FIN I0816-1).
-
18.2GB and 36GB IBM disk drives may be susceptible
to early life failures problem (FIN I0724-2).
- When replacing a failed disk, loop 2 (APATH or Path 1) path on new
drive may fail (FIN I0691-1).
- Sun StorEdge T3 Arrays containing Seagate Cheetah 4 18GB/36GB/73GB
drives with firmware versions prior to A72x may experience severe performance
degradation due to fatal drive timeouts (FIN I0650-1).
- Seagate Cheetah 7 146GB FC-AL and 73 GB FC-AL disk drives
may experience higher than expected failure rates due to
spindle motor failure (FCO A0256-1).
-
Seagate Cheetah 7 FC-AL and SCSI disk drives with serial numbers below 60000 are experiencing
a higher than expected failure rate due to a spindle motor issue (FCO A0239-1).
- Controllers may experience assertion errors due to 0bx47 SCSI Parity
errors reported by Fujitsu 36GB and 73GB FCAL drives (FCO A0231-1).
- Seagate 4 FCAL and SCSI Disk Drives may experience higher than expected
failure rates (FCO A0222-1).
- Error installing Solaris on ST318304 FC-AL disk drives: Could not create Solaris disk label [VTOC] (Problem article 1005941.1).
|
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Interconnect Card
|
6.2 / 6-3
|
|
|
Power & Cooling Units
|
7.3 / 7-4
|
-
StorEdge T3 Array battery refresh cycle should be
changed to 28 days to avoid premature battery failure (FIN I0677-1).
- Customers and field personnel may misinterpret certain StorEdge T3
syslog messages which report T3 battery problems. This can result in
Power and Cooling Units (PCU) being replaced when they are not bad.
This causes unnecessary expense and possible down time for a customer's
system. (FIN I0674-1).
-
T3/T3+ Power Control Unit (PCU) connectors on the
midplane may be damaged by applied force and/or stress during normal
maintenance (FIN I1030-1).
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